These Terms and Conditions govern your use of 11+ Daily("the Service"), operated by 11+ Daily. By creating an account or using the service, you agree to these terms.
1. Subscriptions
11+ Daily Pro is a paid subscription available on a monthly or annual basis. Subscriptions are billed in advance and renew automatically at the end of each billing period unless cancelled.
You may cancel your subscription at any time via your account page. Cancellation takes effect at the end of the current billing period, and Pro access remains active until then.
2. Right to cancel, cooling-off period
Under the Consumer Contracts Regulations 2013, you have the right to cancel a new subscription within 14 days of purchase without giving any reason.
However, by proceeding with a purchase and confirming that you want access to the service immediately, you expressly request that we begin providing the service before the 14-day cancellation period expires. By giving this consent, you acknowledge that you lose your right to cancel once the service has been made available to you.
This waiver applies to each new subscription purchase. It does not apply to automatic renewals.
3. Refunds
Because access starts straight away and the cooling-off right is waived once the service has been provided, we do not offer refunds on subscription payments except where required by law, for example if the service was not provided as described.
If you believe you are entitled to a refund, please use our contact form.
4. Use of the service
The service is intended for personal, non-commercial use in support of 11 Plus exam preparation. You must not share account credentials or attempt to bypass access restrictions.
5. Content
All question content, flashcards and study materials provided by 11+ Daily are owned by 11+ Daily and may not be copied, reproduced or distributed without permission.
6. Limitation of liability
The service is provided for educational support purposes only. We do not guarantee exam outcomes. Our liability to you is limited to the amount you paid for the service in the 12 months preceding any claim.
7. Changes to these terms
We may update these terms from time to time. We will notify you of material changes by email or via the app. Continued use of the service after changes take effect constitutes acceptance of the revised terms.
8. Governing law
These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact
For any questions about these terms, please use our contact form.